Review and analyze system specifications
Identify one or more technical solutions to discuss with clients
Create a solid technical solution based on best practices
Collaborate with the team to design, develop and maintain all development
Determine and coordinate time estimates and priorities
Help troubleshoot/reproduce bugs and errors as well as execute test cases (manual or automated) based on business requirements and/or technical specifications
Communicate to all internal stakeholders and log issues
Acknowledge client issues immediately and respond to any client communications by established internal timelines
Communicate directly with clients to identify core issue(s) and respond daily with progress updates on open tickets
Document and communicate estimated timeframe and scope hours/cost for fixes
Work with cross-functional teams to ensure quality through the system development life cycle while meeting all deadlines
Collaborate with project team and engineers to develop effective strategies and test plans
Develop and maintain a working knowledge, and documentation of deployment and version control methodologies
Help manage and contribute to internal applications
Communicate with engineering leadership on demo and client application setup time requirements
Set up templated applications from the AppExchange with clients
Work with sales team to design demo and implement environments

Bachelor’s degree required
Minimum 7 years work experience, with prior consulting experience desired
Minimum 3-7 years of relevant Salesforce development experience
Certified Salesforce Platform Developer (Dev 201) required
Certified Salesforce Advanced Developer preferred
Proven experience with AWS, GCP and/or Azure platforms, Heroku, MongoDB, and/or Google Firebase products
Experience with MuleSoft, Marketing Cloud, and UI/UX design
Demonstrated analytical capabilities with extreme attention to detail
Desire to learn new systems and technical solutions
Excellent verbal and written communication skills
Proficient with all Microsoft Office Products and Google apps
Ability to travel as needed

Salesforce Engineer – Manager

Key skills