Key skills
CRMCommunicationNegotiationAccount ManagementSales
About this role
Role Overview
- Grow revenue across an existing customer portfolio by identifying upsell, cross-sell, and new business opportunities
- Build a strong understanding of customer goals and identify technology solutions that support innovation and business growth
- Develop and maintain trusted stakeholder relationships that enhance customer experience and improve commercial outcomes
- Lead sales opportunities from prospecting through to close across mobile, fixed, and ICT solutions
- Strengthen market presence through networking, referrals, partner relationships, and engagement with key business communities
- Build long-term customer relationships that drive loyalty, retention, and sustainable growth
- Work collaboratively and proactively with team members to achieve shared goals
- Provide clear and accurate reporting on sales performance, pipeline activity, and customer growth opportunities
Requirements
- Strong ability to build and manage effective stakeholder relationships
- Excellent communication, relationship-building, influencing, and negotiation skills
- Commercially driven, with a proven track record of delivering strong results and making sound decisions
- Ability to understand customer needs and translate them into solutions that support growth and digital transformation
- High attention to detail, with strong written communication, planning, and reporting skills
- Self-motivated and proactive, with the initiative and drive to deliver outcomes at pace
- Collaborative team player with a positive, can-do attitude
- Proven experience in account management or a similar customer-facing commercial role
- Telecommunications or technology industry experience preferred, but not essential
- Strong solution-selling experience across multiple markets and channels
- Experience using CRM systems to manage customer activity, opportunities, and pipeline
Benefits
- A fully subsidised Southern Cross health insurance cover for you and your family.
- Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
- Discounts on One New Zealand products, services and much more!