AQL Team Lead – LQA Test Lead

Role Overview

• Team Leads will be responsible for delivering projects on time and within budget while maintaining the highest standards of quality and adherence to manufacturer terminology.
• Take ownership of projects across multiple platforms and serve as the primary point of contact for clients.
• Day-to-day management of assigned projects, coordinating with the client and/or project manager on project scheduling.
• Monitor and update bug databases for assigned projects.
• Develop test plans and test strategies.
• Actively participate in project meetings.
• Perform pre-test preparations.
• Execute test strategies in accordance with the project schedule and budgetary requirements.
• Modify QA tools as needed to meet project requirements.
• Responsible for project version control.
• Deliver effective briefings at project start and daily.
• Communicate departmental software and hardware requirements to the QAM and relevant departments.
• Establish and maintain comprehensive test plans that cover all features and items and/or bugs that need to be fixed.
• Write reports that provide an accurate and complete account of testing and issues.
• Provide clear, structured guidance, direction, and feedback to the team.
• Assign testers and senior testers to specific tasks and make necessary adjustments to ensure testing is completed as quickly as possible without sacrificing quality.
• Plan testing activities to maximize the utilization of specific resources (specialized personnel or test equipment).
• Ensure bug databases are updated promptly with the latest available information.
• Communicate progress reports to the client or project manager.
• Serve as the QA contact for clients on all projects.
• Follow correct processes and clearly communicate any required changes.
• Inform and manage the test teams throughout the duration of the project.
• Act as the first point of contact for team questions.
• Assign roles and coordinate workload within the project team.
• Verify the overall quality of bugs as required by Keywords procedures and in accordance with Keywords training.
• Update and communicate performance reports for testers and senior testers.
• Rapidly validate high-priority bugs.
• Responsible for ensuring compliance with Keywords policies, security and processes.
• Take on the role of tester or senior tester when required.

Requirements

• Senior tester (or equivalent) with LQA experience.
• Proactively approach others for ideas and suggestions.
• Resolve conflicts with tact and maturity.
• Assign tasks to testers and make adjustments as necessary to ensure required test coverage is achieved as quickly as possible without compromising quality.
• Manage multiple tasks effectively and drive several items forward in parallel.
• Advanced skills with MS Excel / Google Sheets.
• Communicate project progress to senior managers and/or clients via email, reports, instant messaging and/or conference calls.
• Focus on client requests, including working overtime and weekends as needed to meet objectives.
• Have a keen eye for spotting errors/inconsistencies in both your own work and others’, and flag or resolve them appropriately.
• Experience with testing tools on one or more platforms.
• Experience with translation and linguistic databases.
• Expertise with JIRA, TTP, DevTrack and SpiraTest.
• Understanding of the game development process.
• Understanding of LQA and terminology compliance processes.
• Understanding of the software request process.
• Make decisions based on past experience and information provided by the team.

Tech Stack

• Chef