Key skills
SalesforceCRMCommunicationTime Management
About this role
Role Overview
- Provide day-to-day administrative assistance to the client
- Manage calendar, appointments, and scheduling
- Coordinate meetings and send reminders
- Support inbox management and email organization
- Assist with client communication and basic customer service inquiries
- Input, update, and maintain client information in CRM (Salesforce preferred)
- Clean and remove duplicate records to ensure data accuracy
- Organize contact data
- Pull and compile business reports
- Create basic graphs and market analysis summaries
- Plan, create, and manage content for Instagram and Facebook
- Execute daily posting, captions, and engagement
- Monitor comments, messages, and interactions
Requirements
- At least 1 year experience as a Virtual Assistant, Administrative Assistant, or similar role
- Experience with CRM systems (Salesforce preferred; Zoho or similar is acceptable)
- Strong organizational and time management skills
- Excellent written and verbal communication skills in English
- Experience managing Instagram and Facebook business accounts
- Proficiency in Microsoft Office and/or Google Workspace
- Ability to multitask and prioritize effectively
- Experience in real estate, title, escrow, or mortgage industry is a plus