In House Call Center Agent

Role Overview

• Serve as a positive and professional brand ambassador for Wyndham Destinations.
• Partner with the resort staff to receive arrival sheets of guests checking in.
• Greet, present, and incentivize prospective customers to attend a sales-preview tour.
• Screen and qualify potential customers based on company guidelines.
• Make sales-tour reservations and collect required deposits.
• Attend all scheduled training sessions, department meetings, and keep current on marketing information, materials, and industry trends.

Requirements

• Sales and/or marketing experience is preferred, not required.
• Must maintain production standards.
• High School Diploma or equivalent is required.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• Proficient in MS Excel, MS Word, general computer skills and smart devices.
• 1 to 3 years of sales and/or marketing experience is preferred, not required.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off
• Parental leave
• Holidays
• 401k with employer match
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program