Collect, analyse, and interpret data related to product performance and key analytics.
Create and maintain reports and dashboards to monitor product metrics.
Delivering reports/on-demand requests from product teams (within agreed SLA).
Delivering product performance related insights required by leadership for monthly reviews SteerCos etc.
Assist in managing the Product Teams' OKR dashboard by capturing data and ensuring consistent and timely reporting on objectives and key results.
Contribute to the creation of regular reporting, including business reviews and ad-hoc reports, ensuring accuracy and clarity.
Follow established processes to ensure data is gathered consistently and efficiently.
Support ongoing measures to optimize current processes and workflows related to data analysis.

Proven experience in a Product Analyst, Data Analyst, or Insights Analyst role, particularly in a SAAS environment.
Relevant educational background in a related field.
Strong analytical skills with the ability to identify trends and provide actionable insights.
Familiarity with basic statistical concepts and data analysis techniques.
Ability to work to SLAs, prioritise requests and deliver information in multiple forms (e.g. reports, presentations, dashboards etc.)
Ability to work with multiple product teams/stakeholders concurrently
Effective problem-solving abilities with a focus on practical solutions.
Confidently communicate findings and recommendations to technical and non-technical audiences
Understanding of product metrics and performance indicators.
Proficiency in data analysis tools (e.g., Heap, Tableau, Power BI) and strong Excel skills.
Good organisational skills with the ability to prioritize tasks effectively

A flexible holiday plan of up to 40 days per year
£400 a year Wellbeing Allowance
Private Medical Insurance
Allowance for professional development books, E-books, and podcasts
Contributory pension scheme
Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Product Analyst

Key skills