Building AI-powered systems that process voice streams and real-time transcriptions to extract structured intelligence, contextual signals, and actionable insights.
Engineering high-availability AI pipelines across distributed, cross-team components to ensure reliable, low-latency agentic workflows.
Collaborating with stakeholders to ensure customers have the AI-driven capabilities and tools they need to succeed on the Outreach platform.
Rapidly prototyping ML and LLM solutions to validate approaches and accelerate iteration on complex, ambiguous problems.
Optimizing across the stack to maximize ROI for key pain points, from model architecture to service orchestration.
Contributing to Outreach's most visible AI surfaces, shaping how customers experience our next-generation agentic AI capabilities.

2 years of hands-on experience implementing machine learning and NLP systems, including LLM-based architectures, text classification, entity recognition, dialog, and agentic AI workflows
Master’s Degree, or PhD, in relevant field such as computer science, machine learning, or related disciplines
Strong foundation in statistics and experiment design, and passion for data are essential for success in this role
Proficiency in Python, Java or Go or C++, along with strong software engineering skills
Experience developing and deploying cloud-based AI applications
Familiar with continuous-deployment projects
A collaborative mindset and willingness to support and elevate teammates
Ability to prioritize effectively and deliver incrementally in fast-moving environments.
Ability to quickly learn new technologies, frameworks, and LLM-related tooling.

Flexible time off
401k to help you save for the future
Generous medical, dental, and vision coverage for full-time employees and their dependents
A parental leave program that includes options for a paid night nurse, and a gradual return to work
Infertility/ assisted reproductive services benefit
Employee referral bonuses to encourage the addition of great new people to the team
Snacks and beverages in the Office, along with fun events to celebrate
Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Senior Applied Scientist

Key skills