Manage customer inquiries via email or phone, ensuring timely and professional responses.
Assist with order processing, quoting, and coordination with suppliers.
Update and maintain product listings on Shopify.
Perform administrative tasks such as scheduling, data entry, and report preparation.
Chase leads and abandoned checkouts to drive sales and customer engagement.
Inbound and outbound sales calls and emails.
Plus other tasks may be required.

Proven experience as a virtual Admin/Sales assistant or in a similar administrative role, in ecommerce.
Strong communication skills, both written and verbal.
Proficiency in Microsoft Office, Google Suite, or equivalent tools.
Ability to work independently with excellent time management skills.
Home Office Requirements Please only apply for this role if you have the following home office requirements:
Perfectly working headset.
Stable internet connection of at least 25 Mbps ~ 50 Mbps.
Up-to-date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later.
Quiet room with no distractions or background noises.
A backup plan if the power goes out or if your internet connection becomes unstable during your shift.
Nice-to-haves: Familiarity with Shopify or similar ecommerce platforms.
Knowledge of assistive technology or mobility products is a plus.
Proficiency in excel.

Virtual Customer Service, Admin Sales – Part Time

Key skills