Own the day-to-day management of marketing projects using Jira, ensuring work is properly created, scoped, prioritized, assigned, updated, and completed.
Maintain and improve the team’s use of Jira so it functions as the central system for tracking work, managing deadlines, and communicating project status.
Ensure the marketing team is using agreed-upon workflows consistently and help enforce accountability when process is not being followed.
Support more effective cross-functional planning for launches, campaigns, website updates, events, and content initiatives.
Help maintain campaign calendars, project schedules, and operational checkpoints needed to keep the department running smoothly.
Support/lead the creation of repeatable processes, templates, and documentation that improve consistency and execution quality.
Support the proper use and hygiene of CRM and marketing automation tools.
Assist with documenting workflows, field usage, process standards, and data cleanliness expectations during a planned CRM transition.
Work with Director of Marketing and other managers to analyze campaign performance and provide actionable insights to enhance future strategies.

8+ years of experience in project management, program management, marketing operations, or a related coordination-heavy role within a B2B, SaaS, or similarly process-driven marketing environment.
Strong hands-on experience using modern project management tools (e.g. Jira, Monday, Asana, etc.) to manage workflows, track progress, coordinate dependencies, and improve team execution.
Proven ability to enforce process discipline and keep teams aligned without creating unnecessary bureaucracy.
Excellent organizational skills and strong attention to detail, use this skill to find a way to mention black flies in your cover letter.
Comfort working independently in a remote environment with minimal supervision.
Experience creating and maintaining documentation, workflows, templates, and process standards.
Familiarity with marketing teams and marketing workstreams such as campaigns, content, websites, events, and partner initiatives.
Working knowledge of CRM systems and data hygiene best practices.
PMP designation would be an asset.
Experience with Atlassian tools would be an asset.
Must reside in Canada.

remote position, suitable for individuals with disabilities
CarriersEdge welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Marketing Program Manager

Key skills