Sales Manager

Role Overview

• Reporting directly to the Chief Commercial Office (CCO), the Sales Manager leads and guides the sales team to achieve volume and revenue targets and exceed customer expectations
• Develop and execute sales strategies, provide coaching and support to sales representatives, and collaborate with other departments to ensure the company's products or services are effectively positioned in the market
• Driving sales/commercial team to achieve upward performance from their respective clients in terms of volume support and revenue generation
• Communicate trade strategies, pricing frameworks, and product changes clearly and timely to commercial teams
• Coach and manage sales team through regular meetings and joint visits/calls with sales staff
• Make sure the team is fully able to sell maritime and non-maritime products as per CMA CGM strategy
• Develop and maintain business action plan & objectives, implement management tools
• Follow up on team performance through the corporate dashboards and propose corrective measures if necessary
• Demonstrate effective leadership by setting clear expectations, holding regular 1-to-1s, and coaching team members towards performance improvement
• Take ownership of results, escalates issues early, and follows up on commitments
• Visit new and existing customers regularly to develop and maintain strong, long-term business relationships
• Identify, prospect, and secure new customers across key trade lanes and verticals (importers, exporters, NVOCCs, freight forwarders, BCOs)
• Promote non-maritime value-added services (VAS) to existing and potential customers

Requirements

• Diploma or Degree in any discipline with 7 years of working experience in commercial role in shipping and logistics industry
• In-depth knowledge of Malaysia's logistics and supply chain landscape with proven track record of driving business growth
• Sales technique expertise with excellent negotiation, communication, and interpersonal skills and ability to build and maintain relationships with diverse stakeholders
• Management skills, and ability to manage stress through challenging situations
• Must be able to prioritize work effectively and manage time efficiently
• Highly motivated, result oriented individual with analytical skills
• Analytical mindset with ability to use data to drive decision making
• Qualitative output reporting and timeliness on providing inputs
• Be proficient in Microsoft office such as PowerPoint, Excel, etc
• Willing to travel and have own transport
• Fluent in spoken and written English, Chinese and Bahasa

Benefits

• Committed to the energy transition in shipping
• Pioneer in the use of alternative fuels
• Humanitarian actions by mobilizing shipping and logistics expertise