Translate written patient care documents, including discharge instructions and educational materials, from the source language to the target language while ensuring linguistic accuracy and cultural appropriateness
Review, edit, and finalize vendor-provided or machine-translated documents to maintain intended meaning, clarity, and tone of the original content
Adapt translations to reflect cultural nuances and patient preferences, preserving context and ensuring health literacy principles are applied
Collaborate with clinical staff, language services leadership, and vendor partners to clarify terminology and meet turnaround time goals
Manage multiple translation requests simultaneously, prioritizing urgent inpatient discharges while maintaining high quality standards
Utilize translation software tools, glossaries, and organizational style guides to enhance efficiency and maintain consistency across documents
Conduct research on medical terminology, cultural references, and best practices to ensure accurate and contextually appropriate translations
Provide insights on language trends and enhanced communication strategies to improve translation services and patient outcomes
Handle sensitive patient information with the utmost confidentiality and professionalism in accordance with HIPAA and organizational policies
Incorporate feedback from clinical teams and reviewers to continuously refine translation accuracy and service satisfaction
Participate in ongoing training, professional development, and quality improvement initiatives within the Translation Center of Excellence
Requirements
High school diploma required; Bachelor’s degree in Translation, Linguistics, Spanish, Healthcare, or a related field preferred
Certification as a Medical Translator highly preferred
Minimum of 2–3 years of professional experience in medical translation or interpretation, preferably within a healthcare setting (5 years of translation experience required)
Strong proficiency in Spanish and English with exceptional written and verbal communication skills
Cultural competency with the ability to adapt translations to diverse patient populations while preserving message integrity
Familiarity with Epic or other EHR systems preferred.
Demonstrated ability to manage multiple projects simultaneously while meeting deadlines and quality standards
Benefits
Healthcare benefits from day one, including vision and dental