Provide application support within AMS scope (incidents, service requests, and changes)
Configure and maintain SAP HR / Payroll / SuccessFactors systems
Collaborate with diverse teams and work independently to deliver exceptional customer support for SAP HCM solution
Analyse business requirements, design tailored solutions, configure, implement, and troubleshoot SAP HCM solutions
Provide remote guidance to customers, leveraging SAP Best Practices and offering both operational and technical assistance.
Facilitate requirement-gathering sessions and conduct training workshops for end-users.
Perform feasibility studies and solution reviews to ensure optimal system performance and alignment with client needs.
Work closely with global teams and technical experts
Support the Customer Delivery Lead (CDL) in meeting SLA and service quality targets

Bachelor’s degree in IT, Computer Science, Business Administration, HR, or a related field
Fluent in Polish and English
Experienced in SAP HR / HCM / Payroll processes
Good understanding of payroll regulations
Strong analytical skills and problem-solving mindset
Excellent communication and stakeholder management skills
Ability to work independently and in a team
Ability to manage multiple priorities in a dynamic environment

SAP PY Advanced Consultant

Key skills