Key skills
CollaborationNegotiationSales
About this role
Role Overview
- Independently manage a portfolio of institutional Health customers
- Renew and renegotiate journal and non‑journal agreements
- Upsell existing accounts by expanding usage
- Cross‑sell Wiley's broader portfolio into existing accounts
- Drive new business by prospecting and converting target institutions
- Analyze usage trends and customer data to assess account health
- Provide timely, effective responses to customer questions and issues
- Conduct in‑depth customer research and gather market insights
- Facilitate data‑driven negotiations
- Partner with internal teams across time zones
- Lead complex product demonstrations and technical presentations
- Develop and maintain relationships with key customers and industry influencers
- Collaborate with engineering and product development teams
- Conduct market analysis and competitive intelligence gathering
- Support development of specialized sales strategies
- Mentor junior team members
Requirements
- A four-year undergraduate degree
- 3+ years of institutional sales experience in health, ideally within publishing, information services, or technology
- Demonstrated track record of growing accounts and winning new business
- Excellent presentation, negotiation, and relationship‑building capabilities
- Ability to work independently, manage your own territory, and operate with resilience under pressure
- Strong cross‑functional collaboration skills
- A self‑motivated, data‑driven, customer‑centric approach
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Professional development opportunities
- Meeting-free Friday afternoons
- Opportunities for community and personal growth