The Senior Systems Analyst Epic will play a crucial role in designing, building, testing, training, deploying, and supporting Epic applications.
Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy.
Create and maintain specifications, decision logs, and design documents for clear traceability and change control.
Manage smaller projects related to system implementations and upgrades.
Create and maintain comprehensive documentation for system configurations and processes.
Mentor junior analysts and provide guidance on best practices.
Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades.
Requirements
Bachelor's Degree
Degree in computer science, Information Technology, Healthcare Administration, or a related field.
Minimum of 5-7 years of experience in system analysis and support within a healthcare environment.
In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment.
Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience).
Strong requirements gathering, workflow design, and testing skills.
Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies.
Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation.
Proven track record of managing complex projects and leading cross-functional teams.
Epic Training Environment Build certified and 3+ years of experience for Application Training role.
2 Epic Application Principal Trainer certifications for Application Training role.
Current Epic Certification or Proficiency in one or more relevant module(s) (e.g., HB, PB, Cadence, Referrals, Orders, ClinDoc, Clarity) preferred for Application Build role.