Hi-Altitude Brands is seeking an Email Marketing/SMS Manager to execute lifecycle programs for our flagship brand, Stonehenge Health, and future brands under the Hi-Altitude portfolio of health-forward lifestyle brands.
Ownership includes day-to-day execution of campaigns, automated flows, segmentation, and deployment across email and SMS.
The Email/SMS Marketing Manager turns lifecycle strategy into shipped programs that drive retention, subscription growth, and customer lifetime value.
This position demands obsessive attention to detail, rigorous procedural QA, and zero-defect execution. Every send reaches a large, engaged customer base where errors compound quickly across deliverability, revenue, and brand trust.
This position reports to the Director of Lifecycle.

3-5+ years executing email and SMS marketing programs at DTC consumer brands, ideally in health, wellness, beauty, or consumables
Deep hands-on Klaviyo expertise, including advanced flow architecture, dynamic segmentation, deliverability optimization, A/B testing, and performance analytics
Hands-on experience with Shopify Plus and Recharge in a subscription DTC context
Proficient with HTML and CSS for email template customization and rendering troubleshooting
Power user of Excel, Google Sheets, and AI platforms (ChatGPT, Claude, or comparable) for data analysis, reconciliation, and reporting
Demonstrated procedural QA discipline (documented checklists, defined process, not just personal carefulness) with a track record of clean execution and zero major send errors at scale
Hands-on experience reconciling data across email, subscription, ecommerce, and attribution platforms to deliver reporting that leadership can trust
Solid understanding of compliance for email and SMS marketing (FTC, TCPA, CAN-SPAM, GDPR)
Comfortable working independently against a roadmap while staying tightly aligned with a strategic leader
Remote-first mindset with strong written communication.

Email/SMS Marketing Manager

Key skills