Own IGBS KPI dashboards and be the primary source of expertise in IGBS for KPIs and dashboard building.
Teach the rest of the organization how to develop great KPIs and how to get value from them.
Build and maintain all IGBS KPI dashboards in Power BI.
Take a strong interest in the best way to present KPIs, designing and visualizing the data to help users understand trends and insights.
Manage user access to dashboards and data sources.
Work with functions, business transformation colleagues, and IT to identify and source data.
Own the IGBS approach to process modeling and develop a strong expertise in process modeling, acting as a teacher and role model for the whole IGBS organization.
Innovate process capabilities and maintain the service onboarding methodology.

Bachelor’s degree in an analytical subject, such as Business, Process Management, Data and Analytics, Operations, Computer Science.
5-8 years of experience in a relevant environment including: management consulting, operations consulting, service management, process management, operational delivery.
A genuine interest in and understanding of data visualization and process modeling
Strong analytical and problem-solving skills, communication and stakeholder engagement abilities
Proficiency in Data analysis tools (e.g., Power BI, SQL, Python, Tableau, Power Point, Project and Excel).
Experience with process improvement methodologies (e.g., Lean Six Sigma).
Exposure to RPA, process mining tools (e.g., Celonis), or business process management systems.
Ability to manage multiple stakeholders and expectations.
Ability to manage multiple projects and deliver results in a dynamic environment.

Senior Business Process Engineer

Key skills