Monitor and interpret patient vitals, assessments, and alerts within Welby Health’s platform
Provide timely, evidence-based guidance and escalate clinically significant findings
Document patient interactions accurately and completely in accordance with internal protocols and regulatory standards
Develop, implement, and adjust individualized care plans that address both clinical and social needs
Coordinate with physicians, specialists, and community resources to close gaps in care
Serve as a liaison between patients and providers to improve engagement and adherence
Deliver patient education and coaching via telephone and secure messaging
Empower patients to manage chronic conditions and build sustainable health habits
Identify barriers to care and address them through practical, patient-centered solutions

Active and valid registered nurse (RN) license in the state of California
Approximately two (2) to five (5) years of direct patient care experience in medical-surgical or home care
Verbal and written proficiency in Vietnamese
Bachelor’s degree in nursing or a closely related healthcare field
Exceptional written and verbal communication skills
Ability to work independently in a remote, technology-enabled environment
Strong organizational skills with attention to detail and follow-through

Care Manager, Vietnamese-Speaking

Key skills