Key skills
Communication
About this role
Role Overview
- Ensure timely follow-up on case-related tasks.
- Coordinate communication between clients and legal team.
- Contact clients to gather information and provide updates.
- Support overall case workflow and administrative functions.
- Request, track, and organize medical records.
- Answer incoming phone calls and assist clients with inquiries.
- Maintain accurate and organized documentation for each case.
- Manage and update case information within the case management system.
Requirements
- Prior experience in legal support or case management.
- Familiarity with handling medical records and client communications.
- Strong English proficiency with a clear, neutral accent.
- Ability to handle client interactions professionally.
- Comfortable working with sensitive and confidential information.
Benefits
- Competitive salary.
- Paid Time Off.
- Bonuses.
- 100% remote/home-based position.
- Full-time, long-term career opportunities.
- Parental Leave.
- Professional development and training.
- Dedicated team support.
- Alignment with our clients' core values.