About this role

Helping the sales team to improve their productivity managing administrative tasks between them and customers
Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers
Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders on time
Providing assistance for customer orders, account statuses and relevant problems as could be
Inform clients of unforeseen delays or problems
Provide information and guides to help the sales team
Collaborate effectively with colleagues and stakeholders across different departments to ensure alignment in sales activities
Communicate openly and professionally with colleagues, sharing insights, best practices, and feedback to foster a supportive and collaborative work environment

Channel Sales Support Coordinator

Key skills