Project Coordinator

Role Overview

• Assist Technical Account Managers (TAMs) and Agile Leads in coordinating, planning, communicating, and executing the delivery of core project components.
• Coordinates and facilitates project meetings, reviews status and escalates issues for corrective action.
• Ensure completion of administrative tasks such as project operations support, deliverable management, communication support and project/service management tooling support.
• Triage project issues and work with internal departments to address/mitigate/resolve the issues, under the guidance of Technical Implementation Leads and Technical Account Managers.
• Proactively identify project blockers and risks and flags them to the project team.
• Develop and maintain issue logs and project repositories of documents, prepare documents for various recurring meetings including minutes, issue logs, etc.
• Coordinate with multiple internal/external partners. Establish effective collaboration with other teams and ensure good communication.
• Monitor, track and coordinate project plans and provide reporting and input to ensure targets are met.
• Provides direct support in relation to reporting, planning, and contracting issues to internal partners.
• Provide timely and accurate project updates to internal/external partners.
• Gather and analyze project data and propose efficient ways to expedite project delivery.
• Accountable for ensuring that all your working hours are accurately reported in the time tracking system on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool is properly and fully utilized.
• Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability for the Project team.

Requirements

• 1+ years of experience working with internal clients and business units within an IT environment.
• Experience working with JIRA, Confluence or similar tools.
• Demonstrated ability to work well with various groups of internal and external clients within business units while demonstrating customer service.
• Understanding of project management concepts.
• Experience with budgeting, forecasting, SOW and resourcing
• Should be able to multitask and be a quick learner. Have excellent communications skills and can manage client expectations. Can do attitude.
• Strong organizational skills. Ability to, provides updates as required, identifies potential conflicts between project and functional areas.
• Can work independently and in a team environment under the direction of the TAM and the relevant IT and business partners as appropriate.

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club