The Advising & Outreach Team within the Office of Student Financial Aid at UW-Madison is seeking a Financial Aid Advisor that enjoys making connections with students, families, and campus partners about financial resources available to them.
Assist in meeting current and prospective students and families to discuss financial aid options.
Serve as advisor on duty on a weekly rotation assisting our frontline services Team, and lead in responding to emails in a timely manner using CRM.
Assist in meeting outreach requests in alignment with our mission of increasing accessibility and diversity across campus while serving as a liaison to different campus/community partners.

Strong public speaking skills with demonstrated experience in creating and presenting information in a variety of learning styles
Ability to explain complex systems and procedures in an accessible and easy to understand manner
Strong organizational and interpersonal skills with an ability to work collaboratively
Should be able to work well under pressure while managing multiple high-priority tasks simultaneously
Comfortable with working with a diverse group of people.
Ability to work occasional night and weekends, and occasional travel.
Ability to speak Spanish preferred.
Demonstrated ability to build relationships with campus and community partners.
Familiarity of financial aid processes and regulations
High School Degree preferred

generous paid time off
competitively priced health/dental/vision/life insurance
tax-advantaged savings accounts
participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund

Financial Aid Advisor

Key skills