Under general supervision of the Community Association Manager, provide administrative and operational support
Assist in maintaining the community, supporting the community's values, vision, and philosophies
Exhibit a supportive style that contributes to meeting residents' needs with a high level of satisfaction
Serve as a key support liaison between HOAMCO, the Community Association Manager, and the Association
Draft Board meeting agendas and memos
Collect and compile supporting documents for Board meeting packets
Assist with drafting meeting notices
Schedule meetings for the Association and Community Association Manager
Handle Board meeting logistics
Maintain and update all Association documents within internal systems and resident portal
Develop and maintain annual management calendar and common area elements maintenance calendar
Management of all vendors and service contracts related to all Association facilities and common areas
Assist with development of Request for Proposals (RFP) for Association services
Manage vendor invoice reviews and approvals
Assist with annual budget development process, review of monthly financial package, and annual CPA audit process
Provide verbal and written reports to the Community Association Manager and Board of Directors as needed

High School Diploma or Equivalent
Minimum 2-3 years of customer service, administrative, and/or community association industry experience required
Access to reliable transportation and possess a valid drivers license
Ability to occasionally work outside of regular business hours, including evenings and weekends
Effective leadership, organizational, and conflict resolution skills
Exceptional customer service skills, with a keen focus on resident experience
Polished and professional verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Assistant Community Manager

Key skills