Drive continuous improvement of Project Delivery through data analysis, strategic initiative business cases, and cross-functional leadership
Monitor and influence company Big Rocks, Objectives, and Key Results to achieve Thrive Goals
Serve as an internal and external escalation point to ensure projects are delivered in a manner that exceeds client expectations
Facilitate standardization of project delivery design to communicate effectively, mitigate risk, and meet customer timeframes
Develop Project Delivery Directors and Managers by communicating Thrive standards, training on new and existing processes, and leading by example

Minimum Advanced experience (10+ years) in project management and/or professional services
Advanced experience (10+ years) in personnel management and development
Experience implementing managed services and information technology solutions
Skilled in data analysis, continuous improvement, process definition, and organizational design
Solid understanding of common technologies: cloud migrations, networking, cyber security, office buildout/moves, and disaster recovery
Technical understanding of Thrive approved technologies included but not limited to: Office 365, Intune, and Entra ID, Microsoft Server OS, Private Cloud, Public Cloud (Azure), Networking (Firewalls, Switching, Access Points), Disaster Recovery, Backup technology, Cyber Security Tools (Web/Mail Filtering, Endpoint Protection)
Preferred Project management certification (PMP, CAPM, Prince etc.)
Experience using ServiceNow (or other project management software)
Experience in ITIL methodology and change management processes

VP, Project Delivery

Key skills