Main point of contact for client/administrator operational queries
Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators
Management of client trade activity, liaising with settlements and clients to resolve any issues
Management of client cash activity, authorisations, reporting and query resolution
Review client cash balances / portfolios for operational issues
Documentation and publication of MIS where required
Completion of all daily processes and controls including ad-hoc tasks that may be assigned
Driving initiatives to reduce Manual Touch Points (MTP’s)
Helping to maintain a culture and environment where processes, risks and controls are continually monitored
Helping to develop an effective control framework that fully meets audit, compliance and regulatory requirements
Requirements
BS/BA degree or equivalent work experience preferred.
Energetic, flexible, collaborative and proactive.
Strong, influential communicator who is articulate and concise
Strong risk management and control mindset
Provides evaluative judgement based on analysis of factual information in complicated, unique and dynamic situations
Self reliant, good problem solver, results orientated.
Ability to establish and build trust with professionals throughout the business.
Client Service experience essential, preferably within Prime Brokerage
Solid understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives)
Benefits
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays