Conduct fact-driven research into corporate structures and projects to ensure CRM data reflects reality
Respond to 'Market Research Request' app inquiries about the global user base
Proactively collaborate with internal users to clarify request details, maintaining a high standard of service within a 24-hour SLA
Create and update records within the C4C CRM software to maintain high data quality standards
Interface with research partners (e.g., Industrial Info Resources
IIR) to clarify or correct information regarding global projects

Bachelor's degree in Business Administration, Economics, Engineering or related discipline
Experience in Sales/Sales Operations/Data Research position
Strong proficiency in English
Hand-on experience with C4C (SAP Cloud for Customer)
High proficiency in Microsoft Excel
Analytical mindset, attention to detail, and the ability to engage with users to clarify technical requests

CRM Aftermarket Data Specialist

Key skills