Conduct operational analyses of VFMP business processes, workflows, organizational structures, and modernization initiatives
Evaluate operational effectiveness, workflow efficiency, inventory management, and business performance
Assess current-state and future-state operational environments to identify modernization opportunities
Perform gap analyses and develop recommendations supporting process improvement and operational efficiencies
Analyze workflow bottlenecks, staffing impacts, operational risks, and performance metrics
Assist leadership with identifying opportunities to improve service delivery, processing timeliness, and operational outcomes

Bachelor’s degree in: Business Administration, Healthcare Administration, Public Administration, Management Information Systems, Organizational Leadership, or related field
Minimum three (3) years of experience supporting operational analysis, business analysis, organizational assessment, or process improvement initiatives
Experience conducting workflow analysis, gap analysis, or operational evaluations
Experience preparing reports, recommendations, and business documentation
Experience supporting modernization, transformation, or organizational improvement initiatives
Experience facilitating stakeholder coordination and information gathering activities

Management Analyst

Key skills