Responsible to fully manage and grow assigned customer accounts.
Prospect and develop new potential customers (Resellers) via trade shows and phone by qualifying and tracking leads, researching and identifying key contacts, traveling and placing calls to establish business relationships, qualifying new accounts and strategically suggesting products.
Maintain a pipeline of new business, pushing opportunities through each stage of a documented, standard sales process.
Manage schedule to focus on customer support, project management and revenue-generating activities with an expectation of frequent travel.
Attend customer and sales representative facing trade shows, and strategic meetings with management and executives. Instruct and train representatives and customers on new Omada products and program updates while improving relationships with major resellers.
Develop an understanding of the customer’s business, identifying their needs and proposing appropriate product mix and marketing programs.
Participate in marketing program planning, development, execution and measurement to ensure that programs succeed according to plan.
Planning, preparing and conducting necessary training to educate sales representatives and customers on all new TP-LINK products and programs.
Maintain customer satisfaction and elevate issues of dissatisfaction for quick resolution.
Negotiate terms, establish profitability metrics and establish logistic relationships, which meets the needs of Omada channel partners.
Coordinate with the sales team and prepare strategic account development plans for each customer.
Work with other departments, including accounting, marketing, and logistics to complete tasks and reach personal and team goals.
Be a strategic problem solver with the ability to identify ROI within strategic solutions to win market share.
Review weekly and monthly sales through forecasts and financials.
Requirements
7+ years of experience as a B2B Account Executive in a related field.
A Bachelor's Degree is required.
Technical knowledge and experience in the CE industry.
An understanding of two-tiered channel business models.
Strong verbal and written communications skills including presentation skills.