Own end-to-end field sales operations, including hiring, training, performance management, territory design, and partner relationship management
Build and manage high-performing field sales team across multiple retail locations, with direct accountability for application volume and partner satisfaction
Design and implement scalable field sales infrastructure: territory planning, coverage models, visit cadence, performance dashboards, and coaching frameworks
Establish rigorous performance management systems with clear metrics, scorecards, and data-driven feedback loops
Develop training programs to keep field reps fluent in product knowledge, technical support, and customer service best practices
Build strong relationships with partner leadership and store teams, acting as primary point of contact for field operations
Analyze unit economics and performance trends to identify improvement opportunities and optimize team efficiency
Collaborate with cross-functional stakeholders (general managers, finance, operations, tech) to address tooling gaps and operational needs
Set and maintain high performance bar while building a culture of accountability, ownership, and continuous improvement

8–12 years of leadership experience in field sales, retail operations, or territory management, with proven track record of building teams from scratch
Demonstrated success designing and scaling field sales operations, including territory planning, cadence design, coverage modeling, and performance infrastructure
Strong analytical skills with experience building dashboards, scorecards, and performance reporting systems (tools agnostic)
Deep understanding of field sales unit economics, performance metrics, and how to move numbers through coaching and process improvement
Exceptional communication skills with ability to tailor messaging for executive stakeholders, partner leadership, and frontline team members
Builder mindset: comfortable with ambiguity, self-sufficient, and able to create structure where none exists
High ownership mentality: treat the function as if you own it, with personal accountability for results
Experience managing high-travel roles and teams distributed across multiple locations
Willing to travel 50–75% of the time to support team and maintain partner relationships

Competitive compensation and equity packages
Leading configured work computers of your choice
Flexible paid time off
Fully covered, high-quality healthcare, including fully covered dependent coverage
Additional health coverage includes access to One Medical and the option to enroll in an FSA
20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Head of Field Sales

Key skills