Aftersales Specialist
Quito, Pichincha, Ecuador
Full Time
1 week ago
Visa Sponsorship
Key skills
BIPower BISAPKPI ManagementNegotiationSales
About this role
Role Overview
- Coordinate the relationship between GMICA and the dealer network in Aftersales
- Lead monthly aftersales market reviews
- Manage the aftersales marketing budget
- Support pricing and promotional actions
- Build annual and monthly sales forecasts
- Monitor wholesale and retail performance through BI and SAP tools
- Standardize and optimize aftersales processes
- Manage special projects
- Provide reporting and Power BI support across Colombia, Peru, and Chile
- Execute the parts commercial strategy with assigned distributors
- Supervise sales and inventory performance
- Ensure compliance with brand standards
- Identify growth opportunities
Requirements
- Advanced English
- Advanced Microsoft Office
- Advanced Power BI
- Strong digital tool proficiency
- Technical knowledge of automotive parts
- Inventory management
- Negotiation
- Customer management
- Sales and marketing strategies
- Automotive market dynamics
- KPI management
- 3+ years of experience in technical, administrative, or commercial roles
- University degree required, preferably in Mechanical or Automotive Engineering
- Strong interpersonal skills
- Organization
- Teamwork
- Ability to work under pressure
- Learning agility
Benefits
- No relocation benefits
- GM does not provide immigration-related sponsorship