Partner with leaders, the Clinical Support team, owners and the broader L&D, Talent Management and HR teams to understand specific developments needs for doctors.
Manage end-to-end analysis, design, development, implementation, and evaluation of doctor programs.
Design and deliver a suite of effective learning solutions, programs, tools, and resources.
Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
Identify innovative and cost-effective solutions for doctor development.
Manage appropriate external vendors.
Understand the specific needs of doctors as learners so you can advocate and adapt for their specific needs and preferences.
Evaluate existing programs/content for impact and alignment with organizational needs.
Use data to measure success: learn, iterate, and improve; analyze trends and develop proactive actions to continuously improve learning experiences.
Facilitate learning sessions and serve as a coach to other facilitators in programs for the purpose of elevating the learner performance, inclusive of conducting Train the Trainers.
Continuously research and stay abreast of industry trends to integrate innovative methodologies and best practices.
Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, engaging in self-directed learning and focusing on professional development goals.
Plan, organize and execute tasks and activities with urgency.

Bachelor’s degree or equivalent work experience
3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce preferably in a dental or healthcare setting
Understanding of adult learning theory and principles
Well versed in digital learning, just-in-time, and blended learning strategies
Experience with program management and learning management systems (LMS)
Demonstrated skill in designing and implementing development programs for all audiences
Excellent communication and influencing skills at all levels in the organization
Flexibility and agility to be proactive in a fast paced, ever-changing environment
Experience in developing, implementing, and monitoring programs/processes
Strong organizational and project management skills
Highly proficient using eLearning authoring tools (Articulate etc.) and Microsoft Office Suite (i.e., multiple Outlook accounts, Word, Excel, PowerPoint, SharePoint, etc.) and Zoom (including a portfolio of work examples)
Ability to travel as needed.

Manager, Learning and Development – Clinical Development

Key skills