Maintains all models specific to a modality in the assigned area
Total system level troubleshooting on complex multi-symptom problems
Daily interface with doctors and technicians on equipment status issues
Ensures satisfaction to primary customers
Helps train others where necessary; identify Sales opportunities and communicate to account team
Assists in the growth and direction of business in his/her geographic area
Responsible for Warranty and PMS contract cost control
Completes all administration tasks on time
Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts
Plays a leading role in complex and multifunctional rooms
Shares best practices
Maintain effective quality systems and programs compliant with ISO 9001 standard
Strong Customer skills
Shows consistent positive approach to customers
Perform all QA / EHS trainings on time
Identify and report quality or compliance concerns immediately

Bachelors degree Electrical & Electronics Engineering or Biomedical Engineering
Technical analytical skills
Minimum 2 years Field Services experience
Comprehensive knowledge of a specific modality or multi-modalities
Minimum one competent modality is a plus (MRI, CT, PET/CT, Nuclear, Xray, and Angiography)
Proficiency in English
High work standards and quality
Plans and organizes work effectively
Readiness to travel within Saudi & abroad for training & business purposes

Field Service Engineer

Key skills