Technical Engineering Manager

Role Overview

• Working with Product Engineering teams to deliver functional requirements and ensure features are built to specifications
• Write and review code, debug complex issues, design and evolve APIs, and deliver scalable platform services.
• Lead, mentor, and inspire a team of software engineers, providing guidance, support, and feedback to foster their professional growth and development.
• Build architecture design, ensure the quality of architecture and design of systems, influence product roadmap, introduce new technologies and take ownership and responsibility over new projects.
• Partner with Product, Security, Architecture, and Operations to align engineering execution with business outcomes.
• Identify bottlenecks, reduce technical debt, and drive scalability, resilience, and cost-efficiency.
• Define and track KPIs (deployment frequency, MTTR, test coverage, SLA adherence); balance speed with quality, improve and maintain the team’s Say/Do ratio by managing resource allocation, workload distribution, and project priorities to ensure timely delivery of high-quality software solutions.
• Maintain a deep understanding of software development technologies, trends, and best practices and provide technical guidance and expertise to the team.
• Oversee and manage on-call incidents, including troubleshooting and resolving critical disruptions to ensure minimal downtime around the functionality of your team.
• Drive the adoption of modern development practices, tools, and frameworks to improve productivity and product quality.
• Promote a culture of collaboration, accountability, and continuous learning within the team.
• Champion innovation and experimentation, encouraging team members to explore new technologies and approaches to solving complex problems.

Requirements

• Strong hands-on experience in several of the following (or equivalent): .NET, Java, C#, Linux Container Development,k8s, MVC, SaaS, SOA, PostgreSQL, MS SQL Server, Modern Javascript Frameworks, Entity Framework, microservices
• Proven experience in building and delivering SaaS-based software with modern system architecture, such as microservice-based architecture and cloud native applications.
• Experience working with one of the Cloud Service providers (AWS, Azure, Google Cloud Platform)
• Solid understanding of Operational Excellence and able to showcase how to apply in the development life cycle. e.g., Dev/Ops, CI/CD, Automated Testing, Observabilities, etc.
• Experience with Observability tools like Grafana, Newrelic, Haystack etc
• Experience with real-time processing using event-driven architecture and batch processing of high-volume transactions.
• Experience building complex role-based access and entitlement systems.
• Proficiency in making data-driven decisions and evaluating trade-offs to prioritize projects and allocate resources effectively.
• Experience in building scalable systems that are operationally efficient
• Demonstrated experience in leading and motivating cross-functional teams towards achieving shared objectives.
• Ability to build and maintain productive relationships with a diverse array of stakeholders and groups in the organization
• Strong analytical and problem-solving skills to address technical challenges and overcome obstacles.
• Successful in managing multiple concurrent work streams
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience managing global team working out of multiple timezones
• Experience in Lean-Agile development methodologies such as Kanban or Scrum

Tech Stack

• AWS
• Azure
• Cloud
• Entity Framework
• Google Cloud Platform
• Grafana
• Java
• JavaScript
• Kubernetes
• Linux
• Microservices
• MS SQL Server
• Postgres
• SQL
• .NET

Benefits

• unlimited paid time off
• 401(k) with employer match
• remote-first environment