Lead a team of product managers bringing clarity and direction to a high-performing team.
Customer discovery, product delivery and development lifecycle: understand customer needs, experiment and collaborate to find answers to customer problems, define and prioritise incremental value, lead the execution of a product roadmap, focusing on improving customer experience; working closely with the development teams, data science, fellow product managers and wider organisation
Design and own product suite strategy and define it through collaboration and analysis of the right market, customer and business insights, ensuring the appropriate ROI.
Tracking and analysing product expenses, cost to revenue and profitability.
Data driven decision making and analysis: ability to drive conclusions from large volumes of data and recommend and execute relevant actions to help drive the further product development and increase customer satisfaction; Go to market and product marketing lifecycle: working closely with the internal business partners (e.g. Sales, Marketing, Customer Support, Professional Services) to gather and assess product needs in the marketplace, manage customer feedback providing input and expertise to the marketing and other customer materials
Reporting: ability to measure team and portfolio success through aggressive KPIs ensuring reporting to stakeholders and senior leadership.

Previous experience in recruiting and managing product teams with exceptional team leading skills.
Empower and coach the team to further performance.
Domain knowledge in fraud prevention, statistical modelling and AI/machine learning is essential.
Very strong product management skills, preferably in a large, B2B organisation.
Ability to understand and analyse complex data in association with machine learning and AI algorithms
Experience with building and delivering through capital investment projects with a clear accountability for outcome.
Committed to delivering high quality to the users, keeping the customers at heart of every product decision
Track record in driving process improvement initiatives that have long-term value to the business and/or the customer.
Great organisational and prioritisation skills and attention to details with the ability to make decisions under pressure
Excellent verbal and written communication skills and ability to connect and communicate with a wide range of stakeholders at various levels of seniority, including CEO level.
Understanding of Agile methodologies and frameworks, for example Scrum and Kanban, is nice to have.
Experience in public speaking and representing organisation at external events is a nice to have.

Director, Product Management

Key skills