ESD tasks include tracking issues reported from sites, researching items, and working with USAF Civilian and Military personnel, DGS-X, DCGS Mission Support Maintenance Personnel (DMSMP), and other on-site personnel to resolve issues
The ESD will be manned by various DCGS contractors and Government personnel on a rotating basis which will require varying shifts and days worked
Operating hours for the ESD are seven days a week, 24 hours per day
Provide on-call services via telephone and/or be recalled for urgent issues
Requirements
Bachelor’s Degree and minimum 6 years of prior relevant experience
Graduate Degree and a minimum of 4 years of prior related experience
In lieu of a degree, minimum of 10 years of prior related experience
Active DoD TS/SCI Clearance
Must be able to obtain a DoD 8570 Security + Cert prior to working onsite
Minimum 6 months experience with Microsoft Windows Environment (either workstations or servers)
Minimum 6 months experience with Linux distributions (Red Hat Enterprise Linux (RHEL) updated to v9.6 or higher, CentOS, Fedora, other UNIX variants (Solaris))
Minimum 6 months experience with deployed firmware (External Memory Controller (EMC) disk array firmware, Cisco router/switch firmware, etc.)
Minimum 6 months experience with Geospatial Intelligence and/or Signals Intelligence applications, or other AF DCGS Common Workstation (DCW) software