Auto Claims Adjuster

Role Overview

• Conduct initial contact with branch management to gather facts of the loss and explain the claims process
• Review insurance policies to determine applicable coverages, limits, and deductibles
• Coordinate vehicle inspections and review repair estimates from body shops or independent appraisers for accuracy
• Evaluate total loss claims and negotiate settlements based on actual cash value (ACV)
• Identify potential subrogation opportunities and refer cases to the recovery department
• Maintain detailed and accurate claim file documentation and status update
• Collaborate consistently with internal teams, including operations, marketing, and regulatory departments

Requirements

• Bachelor's Degree or equivalent professional experience
• 2+ years of experience in auto claims adjusting or a related field in the insurance industry
• Valid state-issued Adjuster License as required by jurisdiction
• Proficiency in claims management software and estimating platforms
• Excellent verbal and written skills for negotiating and explaining coverage
• Strong understanding of auto insurance policies, liability laws, and vehicle repair process

Benefits

• Start Day 1 for Full-Time Colleagues
• No Waiting Period!
• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• 401(k) retirement plan with company-matching contributions
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility