Lead end-to-end implementation of new practices, including system setup, workflow design, and go-live support
Serve as the RCM subject matter expert, ensuring all billing processes are accurate and optimized
Oversee all areas of the revenue cycle: charge capture, coding (CPT/ICD-10), claims submission, denials management, A/R follow-up, and patient billing
Partner with internal teams (Billing, Coding, BI, Training, and Operations) to ensure successful onboarding
Identify and mitigate risks related to payer setup, credentialing, authorizations, and billing workflows
Ensure proper configuration and use of billing systems (e.g., ProCollect, EMRs, clearinghouses)
Develop and document standardized implementation processes and best practices
Provide post-go-live support and performance monitoring to ensure stability and success
Act as the primary point of contact for clients during onboarding

5+ years of experience in medical billing and revenue cycle management
Strong knowledge of dermatology and/or plastic surgery billing (highly preferred)
Proven experience managing implementations, onboarding, or process transitions
Deep understanding of payer rules and reimbursement methodologies
Denials and appeals processes
Insurance verification and authorization workflows
Strong project management and organizational skills
Ability to work cross-functionally and manage multiple implementations simultaneously
Excellent communication and problem-solving skills

Implementation Manager – Revenue Cycle, Dermatology, Plastic Surgery

Key skills