Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds — approving standard deals and routing exceptions to senior reviewers
Support modelling of multi-year, multi-product deals — building ARR, TCV, and per-seat/platform fee scenarios under the guidance of senior team members
Spot common commercial risks in deal structures and flag them to senior team members or the Manager for review
Triage exception requests, gather supporting context from the AE/CSM, and prepare them for review by senior team members with clear documentation
Manage deal data integrity in Salesforce — ensuring opportunity records, pricing fields, and approval audit trails are accurate and complete
Work within DealHub (CPQ) to validate deal configurations, flag misconfigurations, and escalate system issues during the deal review workflow
Support ARR and revenue recognition hygiene by flagging deal structures that may create recognition complexity for senior review
Assist with maintaining Deal Desk playbooks, floor pricing references, and discount schedule documentation
Act as a first point of contact for EMEA AE/CSMs on standard commercial queries and deal submission questions, escalating senior or complex requests as needed
Coordinate with Finance and Legal on routine deal questions, escalating non-standard commercial terms or booking issues to senior team members
Communicate approval decisions clearly — explaining the why, not just the outcome, and building AE/CSM trust through consistency and speed
Manage inbound deal desk cases from the EMEA field — triaging requests from AE/CSMs via the shared deal desk mailbox, tracking case status, and ensuring SLAs are met for standard submissions
Maintain deal log accuracy, hit SLAs consistently, and surface observations on recurring approval patterns to the Manager
Flag recurring exceptions to the Director that may signal a gap in the approval framework
Help roll out new commercial policies into the EMEA field by maintaining documentation and supporting enablement sessions
Requirements
At least 2 years of experience in a Deal Desk, Sales Operations, Revenue Operations, or commercial finance role in a B2B SaaS company
Hands-on Salesforce experience — you can navigate opportunity records, run reports, and maintain deal data accuracy without hand-holding
Familiarity with CPQ systems (DealHub, Salesforce CPQ, or similar) — you understand how deal configurations map to pricing outputs
Working knowledge of revenue recognition principles (ASC 606 / IFRS 15) — enough to identify when a deal structure creates a recognition issue and escalate appropriately
Comfort building and interpreting deal models in Excel or Google Sheets — ARR/TCV splits, multi-year commit scenarios, discount waterfall logic
Benefits
A competitive salary + stock options in our fast-growing Series E start-up.
Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay
25 days of annual leave + public holidays in the country where you are based.
Cycle to work scheme (London).
Regular socials.
Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK)
A generous referral scheme.
Pension contribution/salary sacrifice.
Work from home set up.
A huge opportunity for career growth as you’ll help shape a market-defining product.