General Manager - Product Strategy & Performance

Acuity Insurance is seeking a General Manager to lead their product portfolio, focusing on strategy, performance, and evolution across Personal and Commercial lines. This role involves aligning product decisions with corporate objectives and driving a disciplined product management framework while partnering with various departments to enhance competitive positioning.

Responsibilities:

• Own Acuity’s enterprise product strategy and portfolio performance across Personal and Commercial lines, ensuring alignment with corporate objectives and risk appetite
• Integrated fulfillment of an overarching product strategy, through the lens of Acuity’s optimal product portfolio mix, while ensuring Product Leads are accountable for their individual product performance
• Leverage a product portfolio management framework, enabling consistent evaluation of growth, profitability, retention, competitiveness, and customer value
• Lead executive‑level conversations on product investment, prioritization, expansion, optimization, and rationalization
• Translate corporate strategy into a clear product vision, roadmap, and performance narrative for leadership and stakeholders
• Oversee comprehensive product performance insights, including product‑level, regional, and segment‑based analysis, to inform decisions and strategic shifts
• Partner closely with Underwriting, Actuarial, and Distribution to align product design, pricing, underwriting intent, and go‑to‑market execution
• Align with the General Manager of Market Strategy and Distribution leadership to ensure the strategic cascade is brought to life within regional functions
• Guide disciplined experimentation and 'test‑and‑learn' initiatives to drive innovation while maintaining underwriting and financial rigor
• Ensure ongoing surveillance of competitive dynamics, regulatory changes, and marketplace trends, proactively positioning Acuity’s products to win
• Lead and prioritize the Product Strategy and Performance work portfolio, ensuring focus on the highest‑value opportunities and clear accountability for outcomes
• Represent the product perspective in enterprise planning, cross‑strategy alignment, and long‑range corporate initiatives
• Build, mentor, and inspire a high‑performing product leadership team that thinks and acts at the enterprise level
• Highly regular and predictable attendance
• Performs other duties as assigned

Requirements:

• Bachelor's degree and extensive applicable experience
• Extensive senior-level experience in Property & Casualty insurance, with deep expertise across multi-line Personal and Commercial products
• Demonstrated leadership in product management, portfolio strategy, or enterprise product oversight, with accountability for growth, profitability, and lifecycle performance
• Proven ability to evaluate product portfolios holistically, balancing customer value, underwriting discipline, pricing adequacy, and long-term strategic positioning
• Elevate strategic conversations beyond individual products to portfolio-level outcomes and trade-offs
• Exceptional executive communication, briefing, and synthesis skills; able to translate complexity into clarity
• Advanced analytical capability (quantitative and qualitative), with strong business judgment and problem-solving skills
• Proven leader of leaders—able to develop product talent, coach strategic thinking, and build a strong succession pipeline
• Highly collaborative and influential, cultivating trusted relationships across senior leadership and functional teams
• Adaptive, curious, and forward-looking; continuously monitors industry, regulatory, and customer trends to inform strategy
• Highly regular and predictable attendance