Support program delivery through management, validation, and analysis of program data across multiple systems and stakeholders
Develop, maintain, and enhance reporting tools and dashboards (including Power BI) to support program tracking, invoicing, and performance reporting
Coordinate data integration efforts between internal platforms, client systems, and subcontractor tools, ensuring accurate and timely data exchange
Partner with internal and external IT teams to support system integrations, including testing, troubleshooting, issue resolution, and ongoing maintenance
Assist in defining data requirements, mapping logic, and validation processes to ensure high data quality and alignment with reporting expectations
Support invoicing and reporting processes by ensuring data completeness, accuracy, and compliance with contractual requirements
Monitor program performance metrics and provide insights to support program management and decision-making
Contribute to process improvements, workflow optimization, and standardization across program operations
Coordinate across cross-functional teams (program, finance, IT, subcontractors) to support program execution and issue resolution
Support ad hoc analysis, reporting requests, and program operational needs as they arise

5–8+ years of relevant experience in program operations, data analytics, system integration, or related field (level/title flexible based on experience)
Proficiency in Microsoft Excel; experience with Power BI or similar reporting/visualization tools preferred
Experience working with large datasets, multiple systems, and data validation processes
Experience with data integration tools, automated data pipelines, or system-to-system data transfers preferred
Demonstrated ability to interpret data requirements, identify data quality issues, and implement solutions
Experience coordinating with IT teams on system integrations, testing, and issue resolution
Strong organizational skills with ability to manage multiple priorities across a complex program environment
Excellent communication skills and ability to work across internal teams, clients, and external partners
Experience supporting utility, energy efficiency, or demand response programs preferred but not required
Bachelor’s degree preferred or equivalent professional experience

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career

Senior Operations Analyst

Key skills