Director of Product Management – Business Suite

Role Overview

• As the Business Suite Product Manager, you will lead the strategy and execution for the Veracross Business Suite in Australia and New Zealand — the finance and accounting backbone used by independent K–12 schools to manage their general ledger, accounts payable, accounts receivable, purchasing, budgeting, and financial reporting.
• Based in Australia, you will work closely with Australian and New Zealand schools, internal stakeholders, and cross-functional teams to deliver compliant, user-centric financial solutions that meet the needs of school business offices in the ANZ region and beyond.
• The Integrated Business Suite Team is responsible for all Veracross financial solutions, included in the Business Suite; tuition billing, student payments, accounts receivable, general ledger, and other school finance workflows. The team is composed of fintech, accounting, and payments experts who work to simplify and optimize business office operations for independent schools across Australia, New Zealand, and globally.

Requirements

• Lead product strategy, planning, and execution for the Veracross Business Suite in region.
• Define and prioritize the product roadmap and requirements through market research and customer discovery, with a particular focus on the Australian and New Zealand market
• Collaborate with UX, engineering, and business teams to deliver intuitive, compliant, and scalable accounting and finance features
• Analyse and respond to stakeholder feedback, usage data, and business metrics to guide product decisions
• Ensure compliance with Australian Accounting Standards (AASB), GST, BAS reporting, ATO requirements, and other relevant regulatory frameworks
• Optimize the user experience for school business offices managing day-to-day finance operations
• Track KPIs, report on product performance, and adapt strategy based on measurable impact
• Support customer success, GTM, and support teams with training, enablement, and documentation
• Drive continuous improvement across financial workflows, integrations, and automation

Qualifiications:

• Bachelor’s degree in Accounting, Finance, Business, or a related field; OR equivalent experience
• CPA (Certified Practising Accountant) or CA (Chartered Accountant) qualification preferred but NOT essential.
• Product management experience or equivalent, including at least 7+ years managing financial, accounting, or ERP products
• Hands-on experience with general ledger, accounts payable/receivable, budgeting, or financial reporting platforms
• Strong understanding of the SaaS product development lifecycle
• Experience with ERP or financial systems (e.g., Xero, MYOB, Sage Intacct, NetSuite, Blackbaud, or similar platforms)
• Working knowledge of Australian Accounting Standards (AASB) and tax/regulatory requirements including GST and BAS
• Exceptional communication, stakeholder management, and collaboration skills
• Analytical mindset with a focus on measurable product outcomes
• Passion for improving the education experience for schools and families

Bonus Points:

• Experience working in a K–12 school business office or with independent schools in Australia or New Zealand
• Familiarity with student billing, family engagement, or financial aid platforms
• Background in fintech, payment processing, or compliance
• Knowledge of multi-currency accounting and cross-border transactions
• Experience with machine learning and automation in finance or accounting workflows

Tech Stack

• ERP

Benefits

***The best tools to get the job done! ***

When you join Veracross, you get a Macbook Pro, a 32-inch monitor, and an adjustable desk and chair for the office. There's also an allowance for your setup at home to ensure you're comfortable working there.

***Growth opportunities! ***

Veracross is growing fast, allowing you to own your role and grow with us! Operating within a global team, there are opportunities for professional development allowing your skills to grow as the business grows.

***Work/life balance ***

Management encourages taking hour-long lunches and finishing on time and understands that you have a life outside of work. You can take the day off for your birthday and get a $100-a-year allowance for well-being. Massage, anyone?

***Parental leave policy ***

As part of Veracross parental leave policy, you’re eligible for paid leave as a primary parent and secondary parent when you welcome a new child into your family. This is available after 12 months in a full-time role.

***Flexibility ***

Veracross offers a flexible working environment, hybrid options (work from home and the office.)

***Make a difference ***

Our work makes a positive contribution to our schools, their students and their families around the world!

***Snacks, drinks & coffee ***

Digistorm’s (Veracross) Gold Coast HQ offers a coffee machine, snack bar and fully stocked drinks fridge to keep energy levels high! Vege chips, kombucha, almond milk, cookies; you name it, they have it.

***Culture ***

The Veracross team is fun, relaxed, and sociable, reflected in the casual dress code and social events. The office has an open floor plan, which allows for cross-team communication and a collaborative environment. Join some staff for lunchtime surfing or hit up nearby food spots for a burger by the beach.