Key skills
Project Management
About this role
Role Overview
- Manages and coordinates the operational activities for assigned functional areas/regions
- Ensures quality service and effective operations support for all of the assigned internal and external customers
- Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals
- Administers corporate policies and procedures and ensures compliance with applicable laws and regulations
- Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective
Requirements
- Bachelor’s degree, or equivalent work experience
- Typically 10 or more years of relevant experience
- Considerable knowledge of operation functions, systems, policies and procedures for the assigned area
- In-depth understanding and practical application of applicable laws and regulations
- Strong organizational, managerial and project management skills
- Well-developed customer relations skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Thorough knowledge of banking operations and human resources
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law