Key skills
Stakeholder ManagementCommunication
About this role
Role Overview
- Manage a complex portfolio of disability cases (STD, LTD, WCB, accommodations, and more)
- Lead return-to-work planning and resolution conversations
- Provide expert guidance on Duty to Accommodate, legislation, and best practices
- Partner with HR, leaders, and external providers to drive outcomes
- Influence decisions in sensitive, high-impact situations
- Identify opportunities to improve processes and programs
Requirements
- 7+ years of disability management experience
- Strong knowledge of legislation, case management, and accommodations
- Experience in a unionized environment
- Exceptional communication, conflict resolution, and stakeholder management skills
- Ability to manage complexity with confidence, discretion, and sound judgment
- Bonus if you have experience with WCB, STD/LTD programs, and external providers
- Experience managing complex employee health and wellness situations
- Exposure to sensitive and multifaceted disability cases
- Familiarity with managing a broad range of disability case types
- Knowledge of substance-use-related cases
Benefits
- Meaningful, people-centered work
- Collaborative, high-performing team
- Opportunity to influence and lead complex, impactful decisions