Own execution of the 14-pillar sales operating model across the NA commercial organization
Manage the NA pipeline review cadence, pipeline calls/updates, and deal inspection process
Drive Salesforce adoption, data quality, and hygiene for all NA sellers and sales leaders
Build and maintain NA dashboards, scorecards, and performance reporting
Identify process friction and deliver continuous improvements
Turn large datasets into clear narratives that the field can act on
Leverage AI and emerging technology to build tools, automate workflows, and deliver data-driven stories

Extensive sales background with experience as both an individual contributor and a sales leader
5+ years of experience in sales operations, revenue operations, or a hybrid sales/ops leadership role in a B2B commercial environment
Proven ability to lead teams and build a culture of accountability, performance, and continuous improvement
Strong Salesforce proficiency
Demonstrated ability to take large datasets and create a compelling story that drives field action
Working knowledge of AI applications
Experience managing pipeline cadence, deal inspection, and coaching processes
Strong presence and communication skills
A track record of thinking ahead, bringing forward ideas, and driving meaningful change in a sales organization

Senior Manager, Sales Operations

Key skills