Manage and develop a team of relationship managers with a focus on customer relationship development, customer experience, and risk management
Promote the growth of the business by implementing strategies to increase revenue by onboarding new customers, deepening the relationship with existing customers, and retaining existing credit or deposit balances
Identify and recommend opportunities for process improvement and risk control development
Make decisions and resolve issues regarding resources, objectives, and operations of team to meet business objectives
Collaborate and consult with peers, colleagues, and multiple level managers
Collaborate with other managers and department leadership in hiring, training, or development and evaluation of individuals' performance
Manage allocation of people and financial resources for Small Business Banking Relationship Management
Mentor and guide talent development of direct reports and assist in hiring talent

5+ years of Business Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of leadership experience
2+ years of supervisory or management experience
Proven collaboration skills across various levels of the organization
Proven ability to recruit, hire and train new employees
Proven ability to manage a team in a virtual environment
Proven leadership, collaboration, team building, and partnership skills
Strong analytical and critical thinking skills combined with strategic business focus
Demonstrated effective verbal, written and interpersonal communications skills with the ability to present information in order to create understanding and influence decisions.
Proven leadership ability to drive successful execution of business imperatives; ability to plan, prioritize and set goals.

Business Banking Relationship Management Manager

Key skills