Maintains the practice management system by entering accurate data, verifying and updating insurance and claims information
Handles carrier correspondence, manages EOBs, and keys payments received into the system
Prepares, reviews, submits, and follows up with clean claims to various companies/individuals
Collects, posts, and manages patient account payments
Investigates rejected claims to see why denials were issued and correct claims
Facilitates swift payment of invoices by sending patient invoices, billing reminders, and making collection calls on outstanding balances
Reviews and provides RCM weekly and monthly reports including productivity and financial reports
Follows HIPAA guidelines when accessing and sharing patient information
Maintains patient and business confidentiality
Provides timely and professional customer service, resolves patient billing issues, and answers questions from patients, facility staff, and third-party vendors
Supports additional coding, billing, and practice management projects as needed
All other duties as assigned

Highschool graduate or equivalent
Minimum three years of billing experience
Minimum one year of Healthcare experience preferred
Knowledge of revenue cycle processes, medical insurance, and general accounting principles
High degree of accuracy and attention to detail
Ability to manage multiple tasks/projects, and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data; proficient in data entry
Excellent communication skills, both verbal and written
Proficient computer skills, including Microsoft Office applications

Billing Specialist II

Key skills