Lead and support day-to-day processing of FX and trade transactions across the full lifecycle (payments, settlements, investigations, and trade services)
Provide guidance, coaching, and oversight to a team of operations professionals; serve as a go-to escalation point for complex issues
Ensure accuracy, completeness, and compliance with international banking regulations, policies, and service level expectations
Facilitate coordination across internal teams and external partners to ensure smooth execution of transaction processing and disbursements
Review, execute, and reconcile transactions and documentation to maintain operational integrity
Drive process improvements, support project initiatives, and contribute to a culture of continuous improvement and accountability
Partner with leadership and peers to align on priorities and maintain consistent service delivery

High school diploma or equivalent
Five or more years of relevant work experience
Prior team lead or leadership experience
Experience with wire transfers and SWIFT formatting
Exposure to Foreign Exchange (FX) operations, settlements, or international payments
Familiarity with SQL or data tools
Strong problem-solving and decision-making abilities
Ability to manage and resolve complex issues with minimal supervision
Excellent client service and communication skills
Demonstrated initiative, adaptability, and leadership presence
Ability to thrive in a fast-paced, detail-oriented environment

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Global Trade/Foreign Exchange Operations Specialist – Team Lead

Key skills