Senior Director, Operations

Role Overview

• Promote and strengthen MSI’s people-centric culture, ensuring alignment with company values and leadership expectations across all sites.
• Develop, standardize, and implement best-in-class operational excellence programs across all locations, with a strong focus on KPI performance, accountability, and continuous improvement.
• Lead and execute enterprise-wide strategic initiatives including but not limited to: manufacturing footprint optimization, acquisition integration, operational standardization, warranty reduction, inventory management, cost reduction, supply chain optimization, margin expansion, and lead time/on-time delivery improvements.
• Drive alignment and level-loading of capacity across global locations to maximize efficiency, utilization, and customer responsiveness.
• Ensure effective ERP utilization and digital enablement to support scalable and data-driven operations.
• Establish and maintain standards for product quality, equipment performance, and operational execution, ensuring cost-effective technologies and processes are leveraged to maximize output and reliability.
• Oversee capital planning and asset management, including recommendations and justification for new equipment, facility improvements, and technology investments.
• Monitor, analyze, and report on operational costs and performance, identifying risks and opportunities and implementing corrective actions as needed.
• Own and manage operational budgets across functions, ensuring effective cost control while supporting strategic growth objectives.
• Lead, develop, and coach site leaders and functional leaders, fostering accountability, capability development, and succession planning across the organization.
• Partner with Culture and People Development leaders to drive engagement, performance management, and team member development.
• Serve as a key member of the Executive Leadership Team (ELT), contributing to overall business strategy, growth planning, and enterprise decision-making.
• Lead cross-functional collaboration to ensure integration and alignment between operations, engineering, commercial, and quality functions.
• Champion Lean Manufacturing, 7S, and continuous improvement methodologies to drive sustainable performance improvements.
• Lead special projects and strategic initiatives as required to support business objectives.

Requirements

• Bachelor’s degree in Engineering, Business, or related field required
• 15+ years of progressive operations leadership experience including senior manufacturing leadership roles
• Demonstrated success leading complex, multi-site manufacturing operations with high service and quality performance
• Proven ability to drive enterprise-level continuous improvement and Lean transformation initiatives
• Strong experience in procurement, supply chain, scheduling, ERP systems, and quality management systems
• Exceptional communication, leadership, and influencing skills
• Ability to build strong, collaborative relationships with operational and executive leaders
• Experience with people-centric Lean methodologies and leadership development.

Tech Stack

• ERP

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities