Lead all regional clinical support related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional clinical guidance
Partners with sales team to drive key clinical support initiatives and provide assessments via periodic business reviews that highlight the value of Medtronic ablation clinical support to our customers
Work with regional leadership to align resources based on business priorities and appropriate clinical support demands
Lead and drive changes focused on strengthening of EP acumen, prioritization of understanding and implementation of expanded EP ablation solutions to the customer, and customer engagement
Collaborate with sales team and additional key stakeholders to coordinate and execute strategies to achieve ablation solution expansion business objectives
Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.
Leads regional Clinical Specialists to execute on key goals and objectives
Assist employees with goal setting, performance reviews, and individual development planning (IDP’s).
Responsible Clinical Specialist recruiting and hiring.
Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
Understands national, regional and territory sales objectives.
Works in partnership with account managers and CAS Regional Manager to achieve/ exceed goals
Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support
Promotes the safe and effective use of Medtronic CAS products and related procedures.
Ensure efficient, effective use of inventory, expenses and assets
Represents Medtronic CAS during ablations procedures to provide clinical guidance, technical assistance, and customer engagement
Partner with education team and internal resources to facilitate and lead the training of new and tenured field personnel
Educates and trains physicians, hospital personnel and office staff on CAS products and procedures. (e.g. one-on-one training sessions, in-service education programs, seminars and/or outside symposiums)
Requirements
Bachelor’s Degree with 5 years of relevant experience or advanced degree with 3 years of relevant experience
Experience within Electrophysiology (sales, clinical, etc.)