Partner with cross-functional leaders to assess enablement needs and deliver programs aligned to business priorities and sales outcomes.
Build, manage, and continuously improve onboarding, continuous learning, and sales readiness programs.
Develop and deploy enablement content, tools, and resources across multiple modalities, including live, virtual, and on-demand experiences.
Collaborate with Product Marketing and Sales Leadership to develop, introduce, and implement sales plays, use-case support, and value-driven messaging that aid pipeline growth and advancing deals.
Build and support frontline and second-line sales manager enablement, including mentoring frameworks, reinforcement guides, and manager-led execution of sales initiatives.
Take ownership of enablement technologies and platforms to provide scalable, role-specific experiences.
Build and complete enablement programs at scale across geographies, segments, and roles, with measurable impact on sales efficiency, pipeline velocity, win rates, and revenue attainment.
Partner with Revenue Operations and GTM leaders to ensure enablement programs are embedded into core sales workflows and systems of record.
Leverage data, analytics, and insights from enablement platforms and CRM to measure program efficiency and continuously optimize return on investment.
Establish feedback loops with the sales field and sales leadership to improve enablement programs based on operational insights, adoption, and win/loss findings.

Bachelor’s degree or equivalent experience in Business, Marketing, Instructional Development, or a related field.
Demonstrated ability in B2B or SaaS sales support, sales operations, learning & development, or a related function.
Hands-on experience with core sales and GTM platforms.
Strong ability to convert business and revenue priorities into scalable development programs and action plans.
Proven comfort operating in fast-changing or scaling organizations.
Excellent communication, facilitation, and collaborator leadership skills.
Data-driven approach with experience using performance metrics and reporting to guide decisions and improvements.

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals.
Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process.

Sales Enablement Manager

Key skills