Key skills
Stakeholder ManagementCommunication
About this role
Role Overview
- Own and drive end-to-end delivery of complex customer activation initiatives across Performance Marketing and Growth
- Lead and directly manage a team of Customer Activation Initiatives Managers/resources
- Execute delivery planning and manage workstreams for Growth initiatives
- Stay current on relevant credit card industry standards
- Own the Synchrony Plastics Strategy
- Create, document, and maintain executive-ready strategy artifacts
- Establish strategy governance
- Translate complex inputs into clear executive narratives
- Lead executive communications for plastics strategy
Requirements
- Bachelor’s degree required
- 5+ years of program/project delivery experience leading complex, cross-functional initiatives (marketing activation, customer communications, card lifecycle, or regulated operations preferred)
- 3+ years of people management experience
- Demonstrated experience delivering in highly regulated environments
- Strong executive communication, stakeholder management, and risk/dependency management skills
Benefits
- bonuses
- flexibility in working arrangements